Privacy policy

Last updated: September 13, 2026

At CH2, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how CH2 (“CH2”, “we”, “us”, or “our”) collects, uses, stores, and shares your information when you visit or make a purchase from ch2flexinsohard.com (the “Site”).

By using our Site, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

When you visit our Site, we may automatically collect certain information about your device and how you interact with our Site. This may include:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Time zone and general location information
  • Cookies and similar technologies
  • Pages and products you view
  • The website or search terms that referred you to our Site
  • Information about how you interact with and navigate the Site

We refer to this as “Device Information.”

We collect Device Information through technologies such as cookies, pixels, tags, and log files.

When you place or attempt to place an order, we may collect information such as:

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Order details
  • Payment information necessary to complete your purchase

We refer to this as “Order Information.”

Together, Device Information and Order Information are referred to as “Personal Information.”

How We Use Your Personal Information

We use your Personal Information to:

  • Process and fulfill your orders
  • Process payments and arrange shipping
  • Send order confirmations and delivery updates
  • Provide customer support
  • Handle returns, exchanges, and refunds
  • Detect and prevent fraud or unauthorized activity
  • Improve our Site, products, and customer experience
  • Analyze how visitors use our Site
  • Measure the performance of our marketing and advertising
  • Send marketing communications where permitted by law and in accordance with your preferences

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in our emails.

Cookies & Tracking Technologies

Our Site uses cookies and similar technologies to provide essential website functions, remember your preferences, understand how visitors use our Site, and improve our services.

We may also use third-party analytics and advertising technologies, including Google Analytics, Meta Pixel, and TikTok Pixel.

These technologies may collect information about your device and interactions with our Site to help us understand website traffic, measure advertising performance, and provide more relevant advertising.

You can control or disable certain cookies through your browser settings. Please note that disabling cookies may affect some features of the Site.

Sharing Your Personal Information

We may share your Personal Information with trusted third-party service providers when necessary to operate our business and provide our services. These may include:

  • Shopify, which provides the ecommerce platform that powers our online store
  • Payment service providers, which securely process your payments
  • Shipping and logistics providers, which fulfill and deliver your orders
  • Analytics and advertising providers, which help us understand Site usage and measure marketing performance

We only share information that is reasonably necessary for these services.

We may also disclose Personal Information when required by applicable law, legal process, or governmental authorities, or when necessary to protect the rights, property, or safety of CH2, our customers, or others.

Payment Information

Payments made through our Site are processed securely through Shopify and/or third-party payment providers, depending on the payment method you choose.

Your payment information may be processed directly by the relevant payment provider or through Shopify’s payment infrastructure.

CH2 does not intentionally store your complete payment card number or security code on our own systems.

Shipping & International Orders

To fulfill your order, we may share necessary information, such as your name, shipping address, phone number, and order details, with shipping, logistics, and customs providers.

Because CH2 serves customers internationally, your Personal Information may be processed or transferred to countries outside your country of residence.

Behavioural Advertising

We may use Personal Information and tracking technologies to show you advertising that may be relevant to your interests and to measure the effectiveness of our advertising campaigns. This may include technologies provided by advertising platforms such as Meta and TikTok.

Depending on where you live, certain forms of sharing or use of Personal Information for targeted advertising may be considered “selling,” “sharing,” or “targeted advertising” under applicable privacy laws.

Where applicable, you may have the right to opt out of certain targeted advertising or sharing activities.

Your Privacy Choices

You may have the right to control how certain Personal Information is collected or used for advertising purposes, depending on your location and applicable law.

You can manage certain cookie preferences through your browser settings.

Where supported, you may also use privacy preference signals, such as Global Privacy Control (GPC), to communicate your privacy choices to our Site.

Your privacy choices may vary depending on the laws applicable to you.

Your Rights

Depending on where you live, you may have certain rights regarding your Personal Information, including the right to:

  • Request access to the Personal Information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your Personal Information
  • Object to or restrict certain processing activities
  • Opt out of marketing communications
  • Opt out of certain targeted advertising or sharing activities, where applicable

To exercise your rights, please contact us using the information provided below.

We may need to verify your identity before processing certain requests.

Data Retention

We retain Personal Information for as long as reasonably necessary to provide our services, fulfill orders, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce our agreements.

When Personal Information is no longer required, we may delete or anonymize it where appropriate.

Data Security

We take reasonable technical and organizational measures to protect your Personal Information against unauthorized access, use, alteration, or disclosure.

However, no method of transmission or storage over the Internet can be guaranteed to be completely secure.

Children’s Privacy

Our Site is not intended for children, and we do not knowingly collect Personal Information from children.

If you believe that a child has provided us with Personal Information, please contact us so that we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, technology, or applicable legal requirements.

Any updated version will be posted on this page, and the “Last updated” date will be revised accordingly.

Contact Us

If you have any questions about this Privacy Policy, would like to exercise your privacy rights, or have a concern about how your Personal Information is handled, please contact us:

CH2
Website: ch2flexinsohard.com
Email: ch2flexingsohard.ww@gmail.com